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  • Bill past-due? Call 800-292-6585.

    Effective October 20, 2020, the Public Service Commission (PSC) has lifted the order to suspend disconnections of electric service for non-payment and regulated utilities across the state are resuming disconnections.
    We understand this has been a challenging year and many of our members have been faced with unforeseen financial hardships due to the COVID-19 crisis.
    For that reason, Shelby Energy will allow additional time for our members to prepare for repayment of past-due balances.

    If your bill is past-due, please contact us at 800-292-6585 as soon as possible to avoid an interruption of service. 
    Our Billing & Customer Service team will work with you to create a reasonable payment plan to fit your needs.

     

    Read more »

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SIMPLE SAVER


 Thermostat Program FAQ A/C Program FAQ 

The SimpleSaver Program is another was that Shelby Energy Cooperative is working to keep your electricity affordable and our environment healthy. This program is designed to reduce electricity use during peak demand periods when energy costs are highest. Participate by enrolling your smart thermostat or central air conditioner.

Smart Thermostat Program

Connected thermostats make it easy to manage your energy use. Enroll a qualifying Wi-fi enabled thermostat in the program to receive $10 per thermostat (up to 2 thermostats). If you purchased your thermostat on or after March 2, 2019, you may be eligible for an additional $100 per thermostat.

You can also earn an additional $20 annually in bill credits at the end of the summer season for participating!

Enroll My Thermostat

Central Air Conditioner Program

Receive up to $20 annually for each central air conditioner you enroll. You will receive these credits each year you remain in the program.

You can also earn a one-time $10 bill credit just for signing up!

Enroll My A/C
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This institution is an equal opportunity employer and provider.

**Should you have difficulty locating information or using any portion of our website, please contact us at 1-800-292-6585.**

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©2021 Shelby Energy Cooperative. Your Energy Family

  • Home
  • My Account
    • Pay My Bill
    • Payment Options
    • Request Service
    • Rates & Services
    • Update Member Information
    • General Information
    • Outdoor Residential Lighting
    • Outage Map
    • Capital Credits
  • My Cooperative
    • History
    • Cooperative Documents
    • Board of Directors
      • Board Meetings
      • Board Minutes
      • Board of Directors Application
    • Staff Directory
    • Rates and Tariffs
    • Shelby Energy Territory
    • Capital Credits
  • Programs/Rebates
    • My Coop Power
    • Energy Audits
    • Co-Op Connections Card
    • Energy Efficiency Programs
      • Button-Up Program
      • SimpleSaver
      • Heat Pump Retrofit
      • Energy Star Manufactured Home Program
      • Touchstone Energy Home
      • DSM Program Tariffs
    • Renewable Energy
      • Cooperative Solar
      • Envirowatts
    • Electric Vehicles
  • Safety
    • Current Weather Conditions
    • Safety Overview
    • Outage Restoration
    • Safety Demonstrations
    • Request Safety Information
  • My Community
    • Kids Korner
    • Youth Programs
    • Community Involvement
    • Economic Development
    • Kentucky Living
    • WinterCare
    • Co-ops Vote
  • Contact Us
    • Service Locations
    • Request Service
    • Report Service Problems
    • Career Opportunities