Skip to main content
apply for service Apply For Service
pay online Pay My Bill
Update Member Info
Virtual Energy Assessment
Home
Menu
  • Bill past-due? Call 800-292-6585.

    Effective October 20, 2020, the Public Service Commission (PSC) has lifted the order to suspend disconnections of electric service for non-payment and regulated utilities across the state are resuming disconnections.
    We understand this has been a challenging year and many of our members have been faced with unforeseen financial hardships due to the COVID-19 crisis.
    For that reason, Shelby Energy will allow additional time for our members to prepare for repayment of past-due balances.

    If your bill is past-due, please contact us at 800-292-6585 as soon as possible to avoid an interruption of service. 
    Our Billing & Customer Service team will work with you to create a reasonable payment plan to fit your needs.

     

    Read more »

  • Home
  • My Account
    • Pay My Bill
    • Payment Options
    • Request Service
    • Rates & Services
    • Update Member Information
    • General Information
    • Outdoor Residential Lighting
    • Outage Map
    • Capital Credits
  • My Cooperative
    • History
    • Cooperative Documents
    • Board of Directors
      • Board Meetings
      • Board Minutes
      • Board of Directors Application
    • Staff Directory
    • Rates and Tariffs
    • Shelby Energy Territory
    • Capital Credits
  • Programs/Rebates
    • My Coop Power
    • Energy Audits
    • Co-Op Connections Card
    • Energy Efficiency Programs
      • Button-Up Program
      • SimpleSaver
      • Heat Pump Retrofit
      • Energy Star Manufactured Home Program
      • Touchstone Energy Home
      • DSM Program Tariffs
    • Renewable Energy
      • Cooperative Solar
      • Envirowatts
    • Electric Vehicles
  • Safety
    • Current Weather Conditions
    • Safety Overview
    • Outage Restoration
    • Safety Demonstrations
    • Request Safety Information
  • My Community
    • Kids Korner
    • Youth Programs
    • Community Involvement
    • Economic Development
    • Kentucky Living
    • WinterCare
    • Co-ops Vote
  • Contact Us
    • Service Locations
    • Request Service
    • Report Service Problems
    • Career Opportunities
Monday | December 7, 2020

Scholarships Available

Eligible Seniors may apply for one of 8 - $1,000 College Scholarships!
more
Friday | December 4, 2020

Santa's coming early...

Capital Credits returned to Shelby Energy Members
more
Thursday | December 3, 2020

Beware of Scams

Scammers are contacting local cooperative members. Learn how to avoid falling victim to these scams!
more
Tuesday | December 1, 2020

KY's Touchstone Energy Cooperatives receives 'Legacy of Love Award'

Shelby Energy and KY's Touchstone Energy Cooperatives are honored to receive the 2020 "Elizabeth Carey Nahra Legacy of Love Award" by the Ronald McDon...
more
Back to Top

This institution is an equal opportunity employer and provider.

**Should you have difficulty locating information or using any portion of our website, please contact us at 1-800-292-6585.**

Quick Links

  • Contact Us
  • News
  • Privacy Statement
  • Statement of Non-Discrimination

Follow us

©2021 Shelby Energy Cooperative. Your Energy Family

  • Home
  • My Account
    • Pay My Bill
    • Payment Options
    • Request Service
    • Rates & Services
    • Update Member Information
    • General Information
    • Outdoor Residential Lighting
    • Outage Map
    • Capital Credits
  • My Cooperative
    • History
    • Cooperative Documents
    • Board of Directors
      • Board Meetings
      • Board Minutes
      • Board of Directors Application
    • Staff Directory
    • Rates and Tariffs
    • Shelby Energy Territory
    • Capital Credits
  • Programs/Rebates
    • My Coop Power
    • Energy Audits
    • Co-Op Connections Card
    • Energy Efficiency Programs
      • Button-Up Program
      • SimpleSaver
      • Heat Pump Retrofit
      • Energy Star Manufactured Home Program
      • Touchstone Energy Home
      • DSM Program Tariffs
    • Renewable Energy
      • Cooperative Solar
      • Envirowatts
    • Electric Vehicles
  • Safety
    • Current Weather Conditions
    • Safety Overview
    • Outage Restoration
    • Safety Demonstrations
    • Request Safety Information
  • My Community
    • Kids Korner
    • Youth Programs
    • Community Involvement
    • Economic Development
    • Kentucky Living
    • WinterCare
    • Co-ops Vote
  • Contact Us
    • Service Locations
    • Request Service
    • Report Service Problems
    • Career Opportunities