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  • Bill past-due? Call 800-292-6585.

    Effective October 20, 2020, the Public Service Commission (PSC) has lifted the order to suspend disconnections of electric service for non-payment and regulated utilities across the state are resuming disconnections.
    We understand this has been a challenging year and many of our members have been faced with unforeseen financial hardships due to the COVID-19 crisis.
    For that reason, Shelby Energy will allow additional time for our members to prepare for repayment of past-due balances.

    If your bill is past-due, please contact us at 800-292-6585 as soon as possible to avoid an interruption of service. 
    Our Billing & Customer Service team will work with you to create a reasonable payment plan to fit your needs.

     

    Read more »

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HEAT PUMP RETROFIT PROGRAM


The Heat Pump Retrofit Program provides incentives for members to replace their existing resistance heat source with a heat pump. 

Eligibility Requirements:

•    Incentive only applies when homeowner’s primary source of heat is an electric resistance heat furnace, ceiling cable heat, baseboard heat, electric thermal storage.
•    Existing heat source must be at least 2 years old.
•    New manufactured homes are eligible for the incentive.
•    Two (2) maximum incentive payments per location, per lifetime for centrally ducted systems.
•    Ducted and Ductless mini-splits applying for the incentive will be incentivized at a rate of$250 per indoor head unit up to a maximum of three head units per location, per lifetime.
•    Participants in the Heat Pump Retrofit Program are not eligible for participation in the ENERGY
Heat_Pump_web.jpgSTAR® Manufactured Home Program.

Incentives:

Federal Minimum Standard : $500
Split System (14 SEER/8.2 HSPF)
Package Unit (14 SEER/8.0 HSPF)

Energy Star Level: $750
Split System (15 SEER/8.5 HSPF)

Package Unit (15 SEER/8.2 HSPF)

Mini-Split: $250 per indoor head
*maximum three head units

Things to Remember: 

  • Prior to removing the existing equipment, the member must contact Shelby Energy. A representative will inspect and verify the existing equipment is an electric resistance heat source.
  • Replacing a Heat Pump with a Heat Pump does not qualify the member for this rebate.
  • The existing heat source must be electric. Gas heating will not qualify. See Eligibility requirements.
  • The member must provide an official AHRI Certificate once the new equipment is installed in order to qualify. 

 

Heat Pump Retrofit Tariff Request More Info Energy Star Heating & Cooling

 

 

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©2021 Shelby Energy Cooperative. Your Energy Family

  • Home
  • My Account
    • Pay My Bill
    • Payment Options
    • Request Service
    • Rates & Services
    • Update Member Information
    • General Information
    • Outdoor Residential Lighting
    • Outage Map
    • Capital Credits
  • My Cooperative
    • History
    • Cooperative Documents
    • Board of Directors
      • Board Meetings
      • Board Minutes
      • Board of Directors Application
    • Staff Directory
    • Rates and Tariffs
    • Shelby Energy Territory
    • Capital Credits
  • Programs/Rebates
    • My Coop Power
    • Energy Audits
    • Co-Op Connections Card
    • Energy Efficiency Programs
      • Button-Up Program
      • SimpleSaver
      • Heat Pump Retrofit
      • Energy Star Manufactured Home Program
      • Touchstone Energy Home
      • DSM Program Tariffs
    • Renewable Energy
      • Cooperative Solar
      • Envirowatts
    • Electric Vehicles
  • Safety
    • Current Weather Conditions
    • Safety Overview
    • Outage Restoration
    • Safety Demonstrations
    • Request Safety Information
  • My Community
    • Kids Korner
    • Youth Programs
    • Community Involvement
    • Economic Development
    • Kentucky Living
    • WinterCare
    • Co-ops Vote
  • Contact Us
    • Service Locations
    • Request Service
    • Report Service Problems
    • Career Opportunities