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  • Bill past-due? Call 800-292-6585.

    Effective October 20, 2020, the Public Service Commission (PSC) has lifted the order to suspend disconnections of electric service for non-payment and regulated utilities across the state are resuming disconnections.
    We understand this has been a challenging year and many of our members have been faced with unforeseen financial hardships due to the COVID-19 crisis.
    For that reason, Shelby Energy will allow additional time for our members to prepare for repayment of past-due balances.

    If your bill is past-due, please contact us at 800-292-6585 as soon as possible to avoid an interruption of service. 
    Our Billing & Customer Service team will work with you to create a reasonable payment plan to fit your needs.

     

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DRIVE-THRU OPEN M-F 7:00AM - 4:00 PM | CALL 800-292-6585 TO REPORT OUTAGES

Shelby Energy Cooperative

"Providing our members with safe, reliable and cost-effective energy”

View Outage Map Shelby Energy Territory

Shelby Energy Cooperative

Members
17089
Accounts Served
Miles of Line

2152

Miles of Line Maintained

Capital Credit Refunds

445933

2020 Capital Credits Refunded

Wednesday | March 3, 2021

Coming April 2021: SmartHub

Paying your bill doesn't have to be complicated. With SmartHub, it won’t be. Here is some valuable information to help you prepare for SmartHub coming...
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Wednesday | February 24, 2021

Renters: Get help with utility bills

Apply to the Team Kentucky Healthy At Home Fund for help with utility bills!
more
Tuesday | September 29, 2020

Disconnections to Resume

Disconnections to Resume: If your bill is past-due, please contact us at 800-292-6585 as soon as possible.
more
Monday | December 7, 2020

Scholarships Available

Eligible Seniors may apply for one of 8 - $1,000 College Scholarships!
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This institution is an equal opportunity employer and provider.

**Should you have difficulty locating information or using any portion of our website, please contact us at 1-800-292-6585.**

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©2021 Shelby Energy Cooperative. Your Energy Family

  • Home
  • My Account
    • Pay My Bill
    • Payment Options
    • Rates & Services
    • Request Service
    • Update Member Information
    • General Information
    • Outdoor Residential Lighting
    • Outage Map
    • Capital Credits
    • SmartHub
  • My Cooperative
    • History
    • Cooperative Documents
    • Board of Directors
      • Board Meetings
      • Board Minutes
      • Board of Directors Application
    • Staff Directory
    • Rates and Tariffs
    • Shelby Energy Territory
    • Capital Credits
  • Programs/Rebates
    • Energy Audits
    • Co-Op Connections Card
    • Energy Efficiency Programs
      • Button-Up Program
      • SimpleSaver
      • Heat Pump Retrofit
      • Energy Star Manufactured Home Program
      • Touchstone Energy Home
      • DSM Program Tariffs
    • Renewable Energy
      • Cooperative Solar
      • Envirowatts
    • Electric Vehicles
  • Safety
    • Current Weather Conditions
    • Safety Overview
    • Outage Restoration
    • Safety Demonstrations
    • Request Safety Information
  • My Community
    • Kids Korner
    • Youth Programs
    • Community Involvement
    • Economic Development
    • Kentucky Living
    • WinterCare
    • Co-ops Vote
  • Contact Us
    • Service Locations
    • Request Service
    • Report Service Problems
    • Career Opportunities