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  • Changes to Shelby Energy's Services Coming Soon

    Shelby Energy is making some changes.

    Our commitment is to provide safe, reliable energy and quality customer service to our members.
    For this reason, we are making some exciting upgrades to the ways we serve you effective April 19, 2021!
    Please visit www.shelbyenergy.com/update2021 to learn how these changes might affect how you conduct business with us. 

     

     

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GENERAL INFORMATION

Member Privacy Statement
Shelby Energy Cooperative respects the privacy and confidentiality of owner/member information and is committed to operational practices that protect this information. Shelby Energy will not share personally identifiable information with third parties who are not directly involved with Shelby Energy's routine operations unless required to do so by law such as by subpoena, court order or regulatory agency request, or if directed to do so by the member.

Update Member Information 
See Privacy Policy

 

Non-Discrimination Statement
In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, religion, age, disability (Not all prohibited bases apply to all programs). 
To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, DC 20250-9410, or call 202-720-5964 (Voice or TDD). USDA is an equal opportunity provider and employer.

 

Transparency
Shelby Energy Cooperative is committed to transparent business practices. Browse Cooperative Documents or call 800-292-6585 to request additional information.
 

 

 

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This institution is an equal opportunity employer and provider.

**Should you have difficulty locating information or using any portion of our website, please contact us at 1-800-292-6585.**

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©2021 Shelby Energy Cooperative. Your Energy Family

  • Home
  • My Account
    • 2021 Annual Meeting Proxy
    • SmartHub
    • Pay My Bill
    • Payment Options
    • Rates & Services
    • Request Service
    • Update Member Information
    • General Information
    • Outdoor Residential Lighting
    • Outage Map
    • Capital Credits
  • My Cooperative
    • History
    • Cooperative Documents
    • Board of Directors
      • Board Meetings
      • Board Minutes
      • Board of Directors Application
    • Staff Directory
    • Rates and Tariffs
    • Shelby Energy Territory
    • Capital Credits
  • Programs/Rebates
    • Energy Audits
    • Co-Op Connections Card
    • Energy Efficiency Programs
      • Button-Up Program
      • SimpleSaver
      • Heat Pump Retrofit
      • Energy Star Manufactured Home Program
      • Touchstone Energy Home
      • DSM Program Tariffs
    • Renewable Energy
      • Cooperative Solar
      • Envirowatts
    • Electric Vehicles
  • Safety
    • Current Weather Conditions
    • Safety Overview
    • Outage Restoration
    • Safety Demonstrations
    • Request Safety Information
  • My Community
    • Kids Korner
    • Youth Programs
    • Community Involvement
    • Economic Development
    • Kentucky Living
    • WinterCare
    • Co-ops Vote
  • Contact Us
    • Service Locations
    • Request Service
    • Report Service Problems
    • Career Opportunities