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  • Bill past-due? Call 800-292-6585.

    Effective October 20, 2020, the Public Service Commission (PSC) has lifted the order to suspend disconnections of electric service for non-payment and regulated utilities across the state are resuming disconnections.
    We understand this has been a challenging year and many of our members have been faced with unforeseen financial hardships due to the COVID-19 crisis.
    For that reason, Shelby Energy will allow additional time for our members to prepare for repayment of past-due balances.

    If your bill is past-due, please contact us at 800-292-6585 as soon as possible to avoid an interruption of service. 
    Our Billing & Customer Service team will work with you to create a reasonable payment plan to fit your needs.

     

    Read more »

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COMMUNITY


 

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Honor Flight Kentucky

Shelby Energy sponsors local veterans for a one-day all-expense paid trip to Washington, D.C. to visit the monuments erected in their honor. 

Honor Flight Kentucky

 

 

 

 

 

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Special Olympics Kentucky

Shelby Energy is a proud sponsor of the Special Olympics Summer Games in Kentucky. The Special Olympics Organizations provides athletic training and competition for over one million children and adults with intellectual disabilites.

Special Olympics Kentucky

 

 

 

 

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Ronald McDonald House Charities
Shelby Energy partners with the Ronald McDonald House of Kentuckiana providing donations and volunteers to support families while their child is facing a serious medical crisis. 

RMHC- Kentuckiana

 

 

 

 

 

 

 

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This institution is an equal opportunity employer and provider.

**Should you have difficulty locating information or using any portion of our website, please contact us at 1-800-292-6585.**

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©2021 Shelby Energy Cooperative. Your Energy Family

  • Home
  • My Account
    • Pay My Bill
    • Payment Options
    • Request Service
    • Rates & Services
    • Update Member Information
    • General Information
    • Outdoor Residential Lighting
    • Outage Map
    • Capital Credits
  • My Cooperative
    • History
    • Cooperative Documents
    • Board of Directors
      • Board Meetings
      • Board Minutes
      • Board of Directors Application
    • Staff Directory
    • Rates and Tariffs
    • Shelby Energy Territory
    • Capital Credits
  • Programs/Rebates
    • My Coop Power
    • Energy Audits
    • Co-Op Connections Card
    • Energy Efficiency Programs
      • Button-Up Program
      • SimpleSaver
      • Heat Pump Retrofit
      • Energy Star Manufactured Home Program
      • Touchstone Energy Home
      • DSM Program Tariffs
    • Renewable Energy
      • Cooperative Solar
      • Envirowatts
    • Electric Vehicles
  • Safety
    • Current Weather Conditions
    • Safety Overview
    • Outage Restoration
    • Safety Demonstrations
    • Request Safety Information
  • My Community
    • Kids Korner
    • Youth Programs
    • Community Involvement
    • Economic Development
    • Kentucky Living
    • WinterCare
    • Co-ops Vote
  • Contact Us
    • Service Locations
    • Request Service
    • Report Service Problems
    • Career Opportunities