With the prepay service program (“Prepay”); residential members may purchase electricity before they use it. Prepay residential members avoid paying deposits, late fees, collection fees and/or reconnect fees. Prepay provides members the chance to become more aware of energy usage and better manage energy consumption.
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Residential members may enroll in Prepay by setting up a Prepay account with an initial minimum purchase balance of $100.
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Prepay members can manage the balance of their Prepay account by making a minimum purchase of $20 and avoid any interruption of their electric service.
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No cash security deposit is required for a Prepay account.
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Prepay members are provided text and/or e-mail alerts providing daily usage and charges.
Prepay purchases are accepted by the following methods:
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Shelby Energy offices
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Remote payment centers
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iPhone /Android app “Shelby Eng”
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Shelby Energy website/Member Portal
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Telephone
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Mail
How you make Prepay work for you?
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Take control of your electric account and energy usage.
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Monitor energy consumption and track usage patterns within your household.
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Better manage and budget energy costs for your family.
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Avoid paying a cash security deposit.
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Avoid late fees, collection fees and/or reconnect fees.
Please contact Shelby Energy Cooperative for more information at 1-800-292-6585.